Project Manager (SaaS)

The role

As our Project Manager (SaaS), you’ll play an integral role in the release-management lifecycle of our Big Brain Chatbot and QBox products.


Working closely with Product Owners/Product Managers and cross-functional teams, you’ll manage and implement the release process of our SaaS products in order to achieve business objectives.


Your main responsibility will be to define, implement and manage releases, timelines, risk, documentation and communication, and to work with development teams and the business sponsor to meet objectives. You’ll be experienced in working in a dynamic and agile environment, thinking on your feet. You’ll be detail-orientated and able to understand developers’ challenges, and also able to simplify projects into action-driven strategies for the business sponsor.

To be successful in this role, you should thrive in a fast-paced, agile environment that has multiple priorities.

You’ll ideally have experience working with software development teams, DevOps and Product Owners to manage releases and updates.

Skills and experience

  • At least 4 years’ experience in a delivery focussed role supporting teams to build, release and support software products in and agile context

  • Experience or knowledge in Agile and Scrum methodologies

  • Experience and knowledge of cloud-based hosting, such as Azure

  • Experience of software releases for SaaS and bespoke products

  • Experience of integration techniques

  • Ability to effectively communicate project expectations to team members and stakeholders both internally and externally in a clear and timely fashion

  • Strong ability to know and involve those required at various points of delivery

  • Experience of working with DevOps and Product Owners

  • Excellent communication skills

  • Ability to work in a fast-paced dynamic environment

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