Product Owner/Technical Specialist (US)

The role

As a Product Owner/Technical Consultant, you will work confidently alongside account managers and clients, using your knowledge of technology and software development to formulate effective solutions (mostly learning solutions) that meet our clients’ expectations.

Your role will be to analyse client requirements, then identify and implement suitable technological solutions that anticipate future client needs. With highly technological knowledge, you should have the skills to look at clients’ business problems and come up with creative ideas that exceed the original proposal. Playing a key role in turning client visions into effective processes, you will manage the entire lifecycle of projects to ensure they are technically sound and fit for purpose and delivered on time and to the highest standards. 


The role is ideal for an experienced developer who is looking to move away from implementing solutions to devising them, or for a passionate and technically-minded project manager.

This person will need to be a good persuader and influencer; someone who has a keen interest in technology, and a strong desire to learn and keep on top of the latest trends. They’ll need to have the ability to interact with clients and account handlers at a variety of levels across functions, as well as manage client expectations to ensure their satisfaction.

Skills and experience

  • 2-3 years’ experience in a similar role or 4-6 years’ development experience

  • Experience in writing and managing backlog with stakeholder priorities

  • Experience within a tech company (or tech within an agency)

  • A quick learner who can rapidly develop insight into the client and subject matter in a fast-paced, rapidly changing environment

  • Strong knowledge of software-development practices (lifecycle and methodologies)

  • The ability to confidently communicate technical aspects of a project to people of all levels of technical ability

  • Knowledge and understanding of web and mobile technologies and their application

  • Experience in writing and maintaining technical documentation

Any of the following would be beneficial

  • E-learning: experience of working on the development of learning management systems or within the e-learning industry

  • Technical analysis, problem-solving and creative-thinking skills

  • Project initiation, management and status reporting

  • Experience with projects involving machine learning or AI