Instructional Designer

Remote, UK

The role

We’re hiring for an experienced online/digital Instructional Designer to join us!

As a highly experienced Instructional Designer (self-paced/online), you’ll work closely with our talented in-house Client Services and Project Management teams as well as the rest of the ID team. It’ll be your main responsibility to liaise directly with client stakeholders and external SME’s to gather requirements, scope and design high-quality online learning for a SaaS product that changes rapidly. You’ll also need to demonstrate a creative use of the clients’ brand and tone of voice, graphics, system simulations and animations appropriately, and produce detailed storyboards that meet internal standards for any media assets required.


To be successful, experience of designing for a templated Content Management System (CMS) is essential. And as you’ll be working in Agile, experience of TFS is advantageous. We’d also expect you to be able to develop SME level knowledge of our SaaS product and be proficient with Camtasia screencast software.

This role is a completely remote home-working role.

Essential skills and experience

  • Educated to degree level or equivalent.


  • Proven track record of designing high-quality interactive online learning.

  • At least five years commercial experience working in or with large, fast-paced organisations.

  • Confident and able to develop rapport and trust on calls and in meetings.

  • Proven ability to design for a templated CMS platform.

  • Excellent verbal and written communication skills.

  • Highly effective in problem solving skills.

  • Able to work effectively with wider team including Project Managers (PM’s) and Product Owner (PO).

  • Able to provide clear and concise actions for PM’s to assign.

  • Experience of working Agile from backlog in TFS.

  • Able to recognise risks to project and flag accordingly.

Desired skills and experience

  • An understanding of the tools used to create e-learning, and their capabilities.


  • Previous work with international clients in the IT or finance sectors.